Specialists in housing disrepair

If you live in a council home or a property let by a social housing association and you have been living in a state of disrepair, our solicitors can help you.

Your local council or housing association has a duty to look after the property you are living in and to make sure it meets and maintains certain standards. If those duties have been neglected, our solicitors can help you claim for any disruption and health issues you have suffered.

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What is a ‘state of disrepair’?

We would say that you are living in a ‘state of disrepair’ if your house or flat has not been maintained properly by your landlord. You could experience significant damage to just one room, or to multiple rooms in your home. You may even be completely unable to use rooms in your property because of its state of disrepair. You might have even suffered damage to your personal belongings, such as your clothes or furniture.

Disrepair can mean structural defects, problems like mould and damp, gas or water leaks, vermin or pest problems, faulty central heating and a lack of hot water. A lot of these disrepair issues are linked, so can occur as a result of one another. They can also cause health issues, damage your possessions and ultimately make your home unfit to live in.

Our housing solicitors are here help anyone living in council and social housing that is facing these kind of issues with neglect and disrepair in their home.

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Housing disrepair and health and safety

Structural damage, mould and damp, water and gas leaks, vermin control issues and no heating or hot water can all make your property dangerous to live in. In theory none of these problems should ever occur, because your landlord has a responsibility to take care of serious issues when they start to develop.

Your landlord’s contract states they are responsible for making sure:

  • The boiler is safe and working properly
  • All structural repairs are carried out in a timely manner
  • The roof and plaster-work are maintained
  • Leaks are repaired swiftly
  • Areas of damp and mould are treated and the cause is dealt with
  • Wet and dry rot are removed
  • Subsidence is dealt with
  • Broken sewers are fixed swiftly
  • Damaged or exposed wiring is replaced
  • Gas and water leaks are quickly handled
  • Defective central heating is repaired or replaced
  • You have sufficient security

If they fail to meet any of these responsibilities, we could help you make a claim for compensation and legally order your landlord to carry out necessary repairs.

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Taking action against your landlord

If the living condition of your home gets a lot worse because your social landlord hasn’t repaired structural issues or damage, you may need to take action. You should always report issues to your landlord as soon as you notice them, which gives them a chance to carry out repairs quickly.

However, if your landlord fails to fix what needs repairing, doesn’t respond to you, ignores the issue, or carries out the repair to a low standard then legal action against them is the appropriate next step.

No one should have to put up with unhealthy and degrading living conditions. Disrepair in a rented property is unacceptable.

Our housing solicitors are specialists in handling cases which deal with disrepair in social housing. They can help you demand the necessary repairs from your landlord and even claim compensation for the damage and inconvenience caused.

If your council or social property is in a poor condition and your landlord is not acting on it, contact our housing solicitors today. We’ll give you specialist advice and guidance, and support you through your disrepair claim.

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Housing disrepair compensation

Damp and mould

In many disrepair cases we deal with, our client’s housing association or council has failed to take care of mould and damp.

Mould and damp can cause serious health issues, especially in children, and should never be ignored. Our housing disrepair specialists will assess your situation and help you claim compensation for any resulting damage and health conditions.

Read more about damp and mould claims, or

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Disrepair in council housing

Council houses and flats have to meet the same health and safety standards as other rented properties.

The council is responsible for repairing damage in your home, such as problems with your roof and gutters, leaks, broken doors and windows, broken bathroom fittings, damage to electrics, heating systems and internal gas and water pipes.

If they don’t address these issues properly, you are entitled to claim compensation.

Read more about disrepair in council housing, or 

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Disrepair in social housing

Just like in council housing, if you are a social housing tenant your landlord is responsible for making sure that health and safety standards are met.

Your housing association must repair problems in your home, and if they don’t then they can be held responsible for damage and inconvenience caused.

We can help you claim if you are having problems concerning disrepair with your social housing association.

Read more about disrepair in social housing, or

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Housing disrepair action and support

Handling housing disrepair as a council or social housing tenant

We understand that it can be intimidating to speak up against a social landlord or your local council, maybe because of their size and authority, or because you’re worried about being evicted or losing money. However, asking for safe living conditions is not unreasonable and is important for your health.

Housing disrepair issues never simply go away. They often worsen over time, causing more harm as a result.

Some examples of health issues which can arise as a result of a poorly maintained home include:

  • Aggravated asthma
  • Pneumonia
  • Upper respiratory tract infections
  • Anxiety and depression
  • Gastrointestinal problems
  • Carbon monoxide poisoning
  • Trips and falls on poorly maintained stairs and carpets
  • Electrocution

If you or members of your family have suffered from any of these health issues as a direct result of the poor conditions in your home, we want to help you.

You deserve to be happy and healthy in the place that you live, and we can make that happen by getting you the compensation you need.

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Our disrepair solicitors can help

Our housing solicitors have handled many cases where tenants have been treated unfairly and misinformed of their rights by their social landlord.

At this moment in time we can only take on social housing cases, although if you live in private rented accommodation then we may be able to pass your details on to a different company who do deal with private renting disrepair issues.

Our housing solicitors do more than just help you claim compensation for disrepair. They can guide and support you when you have suffered, and get you the justice you deserve.

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What our clients are saying about us

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excellent service kept fully informed through every step of the claim . would recommend these people 1st class


I first contacted AWH in december and booked my consulation with Shayeda. I didn’t wait long for an appointment and was given very professional advice and the appointment was thorough. Shayeda brought me the print outs and showed me everything I needed for my application. Both Shayeda and Cathryn were very helpful throughout my application. I received a very professional service from AWH and they have alot of knowledge & would recommend them for your immigration matters.


My wife and I were both very pleased with the service we received.Very professional and knowledgeable staff. A superb result all round. Many thanks to all the staff who helped us, especially Shayheda and Cathryn


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