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Housing Solicitors for Housing Disrepair

If you live in a council home or property let by a social housing association that has fallen into a state of disrepair, you may be able to claim compensation for the inconvenience and health issues this has caused you.

We speak of a “state of disrepair” when the house or flat has not been maintained properly by the social landlord, causing structural defects that can lead to health issues, damage to your possessions or ultimately an inhabitable property.

At AWH, our housing solicitors can help people who live in council and social housing with any matter relating to housing disrepair.

Housing Disrepair and Health and Safety

Structural damage, mould and dampness can make your property unsafe and hazardous to live in.

Your landlord is responsible for ensuring:

  • The boiler is working properly and is safe
  • All structural repairs are carried out in a timely manner
  • The roof and plasterwork is maintained
  • Leaks are repaired swiftly
  • Areas of damp and mould are treated and the cause is dealt with
  • Wet and dry rot is removed
  • Subsidence is dealt with
  • Broken sewerage is fixed swiftly
  • Damaged or exposed wiring is replaced
  • Gas and water leaks are quickly handled
  • Defective central heating is repaired or replaced
  • Insufficient security to the home is not an issue

If a situation occurs where the living condition of your home is worsening drastically as a result of your social landlord failing to repair structural damage, you may need to take action.

No one should have to put up with unhealthy and degrading living conditions, which is why our housing disrepair specialists can help you demand the necessary repairs from your landlord and even claim compensation for the damages and inconvenience caused by the disrepair.

Social and Council Tenants’ Rights

If your council or social property is in a poor condition and your landlord is not taking you seriously, contact our housing solicitors today for specialist advice and guidance with your disrepair claim.

Housing Disrepair Compensation

  • Damp and mould

    In many disrepair cases the housing association or council has failed to address the issue of mould and damp in a property.

    Mould and damp can cause serious health issues and should never be ignored. Our housing disrepair specialists will assess the situation and help claim compensation for any damages and health conditions suffered as a result.

    Read more about damp and mould claims
  • Disrepair in council and social housing

    Council houses and flats are required to meet the same health and safety standards as other rented properties.

    The council is responsible for repairing damages including, but not limited to, roof and gutters, leaks, broken doors and windows, broken bathroom fittings, damage to electrics, heating systems and internal gas and water pipes.

    If the council fails to address any such issues adequately council housing tenants are equally entitled to claim compensation.

    Read more about disrepair in council housing
  • Illegal eviction compensation

    Depending on the type of tenancy agreement, specific legal procedures must to be followed before a landlord can legally evict a tenant.

    If such proceedings are not concluded prior to the eviction, the tenant could file a claim for illegal eviction and most likely receive compensation as a result.

    Read more about illegal eviction compensation
  • Landlord harassment

    Some landlords can be difficult to deal with, but when being difficult develops into harassment, your rights to feel safe and secure in your own home are threatened.

    Depending on your circumstances you may be able to make a claim for landlord harassment.

    Read more about landlord harassment

Housing Disrepair Action and Support

It can be very intimidating to speak up against a social landlord due to the size and authority of their organisation. However, as a tenant you do have rights and asking for safe living conditions is not unreasonable.

Housing disrepair issues do not just go away; they are likely to worsen and cause more harm to you and other tenants over time.

Some examples of health issues that can arise as a result of a poorly maintained home are:

  • Aggravated asthma
  • Pneumonia
  • Upper respiratory tract infections
  • Anxiety and depression
  • Gastrointestinal problems
  • Carbon monoxide poisoning
  • Trips and falls on poorly maintained stairs and carpets
  • Electrocution

Landlord Harassment and Illegal Eviction

Unfortunately there are still cases where social tenants have been subjected to harassment by their landlords.

When a person or body of authority, such as a housing association, threatens you with eviction or acts in a harassing manner when you request repairs or other support that you are entitled to, it understandably causes a great deal of stress and upset.

The Protection from Eviction Act 1977 describes landlord harassment as:

  • Acts likely to interfere with the peace and comfort of those living in the property, or
  • Persistent withdrawal of services that are reasonably required for the occupation of the premises

Disrepair Solicitors for Social Tenants

Our housing solicitors have handled many cases where tenants were treated unfairly and misinformed of their rights by their social landlord.

Therefore, our housing solicitors do more than just help you claim compensation for disrepair, as they can guide and support you when you have suffered from landlord harassment or illegal eviction.

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Our Fees

AWH Solicitors supports clients with their housing disrepair claims against their social landlords on a no-win-no-fee basis. This means that as a client, you won’t put yourself at any financial risk.

If your case isn’t successful you don’t pay a penny, and if you do win you will keep all of the compensation awarded.

Our experienced solicitors will be able to guide you through the claims process to ensure that you receive the compensation that you are owed.

Full transparency at all times

We aspire to be completely transparent on pricing from the beginning, so none of our clients will ever be surprised at the end of the process.

Furthermore, we believe advice and support from our team of solicitors should be affordable to those in need.


Please be aware that cost may differ depending on your personal circumstances.

Our Promise to You

  • Approachable and friendly solicitors

    We are committed to delivering a truly personal service that puts you and your wishes first. Our team will always be on hand to support you, regardless of the time or location.

  • Award-winning service across our fields of expertise

    Our high standards of service are applied consistently across all of our departments. Regardless of your enquiry, you can expect to receive the best legal advice delivered in a sympathetic manner.

  • Advice tailored to your needs

    We take the time to listen to your needs and offer guidance that is best suited to your current situation.

    There is no ‘one-size-fits-all’ solution when it comes to any area of law; every case requires a tailored approach and you deserve a solicitor who understands this.

  • Outstanding customer service and care

    Our reputation is largely built on the exceptional level of client care we continue to deliver.

    Every case is handled with the utmost level of respect and many of our clients have recommended us after building an invaluable relationship with our solicitors.

  • Transparent on fees and processes

    Transparency is very important to us as we want you to feel confident in our services.

    We adhere to providing full transparency on fees, ensuring that you know exactly what you are paying for and keep you updated on the progress of your case along every step of the way.