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Specialists in housing disrepair

If you live in a council home or a property let by a social housing association, they have to look after the property and maintain minimum standards. If those duties have been neglected, our solicitors can help you claim for the inconvenience and any resulting health issues.
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What is a ‘state of disrepair’?

A ‘state of disrepair’ is the term generally used when a house or flat has not been maintained properly by the social landlord. Disrepair can cause structural defects, lead to health issues, damage to your possessions and ultimately make your home unfit to live in.

Our housing solicitors are here help anyone living in council and social housing that is facing this kind of issue with neglect and disrepair.

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Housing disrepair and health and safety

Structural damage, mould and dampness can all make your property dangerous to live in. In theory they should never occur, because your landlord has a responsibility to take care of them.

Your landlord’s contract states they are responsible for making sure:

  • The boiler is safe and working properly
  • All structural repairs are carried out in a timely manner
  • The roof and plasterwork are maintained
  • Leaks are repaired swiftly
  • Areas of damp and mould are treated and the cause is dealt with
  • Wet and dry rot are removed
  • Subsidence is dealt with
  • Broken sewers are fixed swiftly
  • Damaged or exposed wiring is replaced
  • Gas and water leaks are quickly handled
  • Defective central heating is repaired or replaced
  • You have sufficient security

If the living condition of your home gets a lot worse because your social landlord hasn’t repaired structural issues or damage, you may need to take action.

No one should have to put up with unhealthy and degrading living conditions. Disrepair in a rented property is unacceptable. Our housing solicitors are disrepair specialists. They can help you demand the necessary repairs from your landlord and even claim compensation for the damages and inconvenience caused.

If your council or social property is in a poor condition and your landlord is not taking you seriously, contact our housing solicitors today. We’ll give you specialist advice and guidance with your disrepair claim.

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Housing disrepair compensation

Damp and mould

In many disrepair cases the housing association or council has failed to take care of mould and damp.

Mould and damp can cause serious health issues, especially in children, and should never be ignored. Our housing disrepair specialists will assess the situation and help claim compensation for any resulting damages and health conditions.

Read more about damp and mould claims, or

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Disrepair in council and social housing

Council houses and flats have to meet the same health and safety standards as other rented properties.

The council is responsible for repairing damage, such as problems with your roof and gutters, leaks, broken doors and windows, broken bathroom fittings, damage to electrics, heating systems and internal gas and water pipes.

If they don’t address these issues properly, you are entitled to claim compensation.

Read more about disrepair in council housing, or 

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Illegal eviction compensation

Depending on the type of tenancy agreement, landlords need to follow specific legal procedures before they can legally evict you.

If they haven’t finished these proceedings before the eviction, you could file a compensation claim for illegal eviction.

Read more about illegal eviction compensation, or

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Landlord harassment

Some landlords can be difficult to deal with, but being difficult can turn into harassment. You have a right to feel safe and secure in your own home. Depending on your circumstances, you may be able to make a claim for landlord harassment.

Read more about landlord harassment, or

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Housing disrepair action and support

Handling housing disrepair as a social housing tenant

It can be intimidating to speak up against a social landlord because of the size and authority of their organisation. However, asking for safe living conditions is not unreasonable. As a tenant it is your right.

Housing disrepair issues never simply go away. They often worsen over time, and cause more harm.

Some examples of health issues that can arise as a result of a poorly maintained home include:

  • Aggravated asthma
  • Pneumonia
  • Upper respiratory tract infections
  • Anxiety and depression
  • Gastrointestinal problems
  • Carbon monoxide poisoning
  • Trips and falls on poorly maintained stairs and carpets
  • Electrocution

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Handling landlord harassment and illegal eviction as a social housing tenant

Unfortunately, we continue to see cases where social tenants have been subjected to harassment by their landlords.

When a person or body of authority, such as a housing association, threatens you with eviction or acts in a harassing manner, it causes a great deal of stress and upset. If they do it when you request repairs or other support, you are entitled to make a claim.

The Protection from Eviction Act 1977 describes landlord harassment as:

Acts likely to interfere with the peace and comfort of those living in the property, or

persistent withdrawal of services that are reasonably required for the occupation of the premises. If this sounds like your situation, get in touch with our team for some expert advice on what to do next.

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Our disrepair solicitors can help

Our housing solicitors have handled many cases where tenants were treated unfairly and misinformed of their rights by their social landlord.

Therefore, our housing solicitors do more than just help you claim compensation for disrepair. They can guide and support you when you have suffered from landlord harassment or illegal eviction, and get you the justice you deserve.

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Our Fees

AWH Solicitors supports clients with their housing disrepair claims against their social landlords on a no-win-no-fee basis. This means that as a client, you won’t put yourself at any financial risk.

If your case isn’t successful you don’t pay a penny, and if you do win you will keep all of the compensation awarded.

Our experienced solicitors will be able to guide you through the claims process to ensure that you receive the compensation that you are owed.

Full transparency at all times

We aspire to be completely transparent on pricing from the beginning, so none of our clients will ever be surprised at the end of the process.

Furthermore, we believe advice and support from our team of solicitors should be affordable to those in need.


Please be aware that cost may differ depending on your personal circumstances.

Our Promise to You

  • Approachable and friendly solicitors

    We are committed to delivering a truly personal service that puts you and your wishes first. Our team will always be on hand to support you, regardless of the time or location.

  • Award-winning service across our fields of expertise

    Our high standards of service are applied consistently across all of our departments. Regardless of your enquiry, you can expect to receive the best legal advice delivered in a sympathetic manner.

  • Advice tailored to your needs

    We take the time to listen to your needs and offer guidance that is best suited to your current situation.

    There is no ‘one-size-fits-all’ solution when it comes to any area of law; every case requires a tailored approach and you deserve a solicitor who understands this.

  • Outstanding customer service and care

    Our reputation is largely built on the exceptional level of client care we continue to deliver.

    Every case is handled with the utmost level of respect and many of our clients have recommended us after building an invaluable relationship with our solicitors.

  • Transparent on fees and processes

    Transparency is very important to us as we want you to feel confident in our services.

    We adhere to providing full transparency on fees, ensuring that you know exactly what you are paying for and keep you updated on the progress of your case along every step of the way.