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Claiming Compensation for Disrepair in Council Housing

Everyone deserves to feel safe and secure in their home.

Whether living alone or with your family, as the tenant of accommodation run by the Council or Housing Association, you have a right to a good standard of living.

The Legal Responsibilities of your Landlord

Being able to rely on the council to make necessary repairs and maintain the safety standards of your property is a really important part of your tenancy agreement.

It is the legal duty of the landlord to ensure that the required property standards are upheld.

When there are problems in your council house and repairs need to be done, you should be able to easily contact your landlord and they should quickly see to your needs by fixes the issues.

When Landlords Fail to make Necessary Repairs

If this doesn’t happen and your council house is left in disrepair, it can be a really frustrating and upsetting time, not to mention disruptive.

Not only that, if your concerns are ignored by the council running the property, there may be serious consequences for the health and wellbeing of you and your loved ones.

This may be particularly so if you are living with vulnerable people such as children, elderly residents, or those with disabilities.

Disrepair Solicitors for Council Housing Tenants

Nobody should have to deal with their council house in prolonged disrepair. Unfortunately though, it does happen.

If you have suffered with disrepair in a council house, we want you to know that AWH Solicitors is here to help.

As a resident of a council house, it is important that you know your rights and whether you can make a disrepair in council housing claim.

Our Legal Advice and Support

With AWH Solicitors by your side all the way, making a claim may see you awarded with the compensation that you deserve.

Our solicitors and housing disrepair specialists are here for you. Simply call us on 0844 414 0667 or send us your message so we can answer any of your disrepair questions today.

  • Rights and responsibilities in council housing

    From the moment you and your landlord sign the council housing tenancy agreement, you both legally accept that your property will be kept to the required standard of living.

    It also means that when problems arise with the property, you are protected by the contract and your landlord must make repairs to meet the agreed council housing standards. As a council housing tenant you have a right to:

    • A structurally sound building which is safe and well maintained
    • Well-functioning drains, sinks, baths and toilets
    • Unobstructed gutters
    • Access to water, electricity, and gas – including an adequate heating system
    • A damp and mould-free house
    • A property free from pests

    These are the ones most commonly at fault when people make a disrepair in council housing claim. Speak to one of our housing disrepair solicitors to find out if you have a claim.

  • What Your compensation can cover

    There are all sorts of problems which when ignored by your council housing landlord, entitles you to make a disrepair claim.

    In some cases it may be something annoying and disruptive like being left without hot water. However, in many cases your health and safety may be at risk such as with damp damage or a broken staircase.

    The amount of compensation you receive will be with consideration of these factors and the effects to your and your family’s livelihood. The compensation sum will be calculated from factors including:

    • The type and amount of damage to the property
    • Cost of repairs
    • Cost of secondary accommodation, if you have had to temporary move out
    • Inconvenience caused
    • Additional costs resulting from disrepair
    • Injury or illness of the tenants resulting from disrepair

    At AWH Solicitors, your dedicated solicitor will do everything they can to see that you are awarded with the compensation that you are entitled to, plus all necessary repairs are made to your council house.

Claiming Compensation for Housing Disrepair

No one should be left to struggle with their home in disrepair.

If your council housing landlord has not upheld their responsibilities, we want to make sure that you receive the compensation you are owed. That’s because at AWH Solicitors we believe everyone deserves to feel respected, safe, and secure in their own home.

Our experienced council housing solicitors will talk you through the legal process, keeping things clear and simple so that you don’t have to deal with any added stress.

Our Promise to You

We make sure that each one of our clients knows that they matter; which is why we can promise to do everything within our power to see that you receive your due compensation.

We turn council housing horrors stories into compensation success. To find out if you can make a disrepair in council housing claim and how AWH Solicitors can help, get in touch today.

Contact our Solicitors

Get in touch with our team for expert legal advice and guidence.

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Our Fees

AWH Solicitors supports clients with their housing disrepair claims against their social landlords on a no-win-no-fee basis. This means that as a client, you won’t put yourself at any financial risk.

If your case isn’t successful you don’t pay a penny, and if you do win you will keep all of the compensation awarded.

Our experienced solicitors will be able to guide you through the claims process to ensure that you receive the compensation that you are owed.

Full transparency at all times

We aspire to be completely transparent on pricing from the beginning, so none of our clients will ever be surprised at the end of the process.

Furthermore, we believe advice and support from our team of solicitors should be affordable to those in need.


Please be aware that cost may differ depending on your personal circumstances.

Our Promise to You

  • Approachable and friendly solicitors

    We are committed to delivering a truly personal service that puts you and your wishes first. Our team will always be on hand to support you, regardless of the time or location.

  • Award-winning service across our fields of expertise

    Our high standards of service are applied consistently across all of our departments. Regardless of your enquiry, you can expect to receive the best legal advice delivered in a sympathetic manner.

  • Advice tailored to your needs

    We take the time to listen to your needs and offer guidance that is best suited to your current situation.

    There is no ‘one-size-fits-all’ solution when it comes to any area of law; every case requires a tailored approach and you deserve a solicitor who understands this.

  • Outstanding customer service and care

    Our reputation is largely built on the exceptional level of client care we continue to deliver.

    Every case is handled with the utmost level of respect and many of our clients have recommended us after building an invaluable relationship with our solicitors.

  • Transparent on fees and processes

    Transparency is very important to us as we want you to feel confident in our services.

    We adhere to providing full transparency on fees, ensuring that you know exactly what you are paying for and keep you updated on the progress of your case along every step of the way.