Claiming compensation for disrepair in council housing
Your landlord’s legal responsibilities
Being able to rely on the council to make repairs to and maintain safety standards in your property is an important part of your tenancy agreement.
It is their legal duty to make sure that the required property standards are upheld.
When there are repairs that need to be done, you should be able to contact your landlord easily, and they should fix the issues quickly.
This is part of their legal responsibility to you.
Your rights as a council tenant
From the moment you and your landlord sign the council housing tenancy agreement, you both commit to maintaining a certain standard for the property.
This also means that when problems arise, you are protected by the contract. Your landlord must make any repairs necessary to meet the agreed council housing standards.
As a council housing tenant you have a right to:
- A structurally sound building which is safe and well-maintained
- Well-functioning drains, sinks, baths and toilets
- Unobstructed gutters
- Access to water, electricity, and gas – including an adequate heating system
- A damp and mould-free house
- A property free from pests
If your landlord denies you the right to any of the above by not carrying out repairs, we can help you. Problems with these are what we see most commonly when people make a disrepair in council housing claim. Speak to one of our housing disrepair solicitors to find out if you have a claim.
When council landlords fail to make necessary repairs
If your council house is left in disrepair, it can be a frustrating and upsetting time. It can also lead to serious health consequences for you and your loved ones, especially if you live with vulnerable people such as children or elderly residents.
Nobody should have to live in a council house with long-term disrepair. Unfortunately, many people do.
If you have suffered because of disrepair in your council house, we are here to help.
It’s important that you know your council tenant rights, and whether you can make a claim. We are experts in cases involving disrepair in council housing and can quickly advise you on what you should do.
Our solicitors and housing disrepair specialists will be by your side all the way through any claim you choose to make. We’ll make sure you get the compensation you deserve.
Get in touch or request a call back and we’ll answer any disrepair questions you may have.
What compensation for housing disrepair covers
There are all sorts of problems which can be claimed for under disrepair if your council housing landlord has been ignoring them.
In some cases, it may be something annoying and disruptive like having no hot water. In other cases your health and safety may seriously be at risk, for example if there is damp damage or a broken staircase in your property.
The amount of compensation you receive will take all these factors into account. It’s calculated by looking at:
- The type and amount of damage to the property
- Cost of repairs
- Cost of secondary accommodation, if you have had to temporary move out
- Inconvenience caused
- Additional costs resulting from disrepair
- Injury or illness of the tenants resulting from disrepair
Our dedicated solicitors will do everything they can to make sure you get the compensation that you are entitled to, and that all the repairs you need are made to your council house.
How to claim compensation
If your council housing landlord has neglected their responsibilities, we can help you get the situation back under control. Everyone deserves to feel respected, safe, and secure in their own home and our experienced council housing solicitors will talk you through the whole legal process. We’ll keep things clear and simple so that you don’t have to deal with any extra stress.
Our promise to you
We make sure that each one of our clients knows that they matter and promise to do everything in our power to get the compensation you’re due.
We want to help you get your life back on track after being forced to live in a state of disrepair. Our team will work their hardest to make sure you’re compensated for your suffering and all repairs are carried out quickly.
We’ve turned lots of council housing horrors stories into compensation success stories. To find out if you can make a disrepair in council housing claim, and how we can help, get in touch today.
Our Promise to You
Friendly, personal legal services
We promise that our approachable solicitors will provide you with a genuinely personal service that puts your needs first. Our team of experts are always on hand to give you support when you need it.
Award-winning service in our fields of expertise
We pride ourselves in offering the highest standards of service across each of our legal departments. Regardless of your situation, we promise to provide you with the very best legal advice.
Advice tailored to your needs
We promise to listen to your needs and offer the right guidance for your situation.
There is no ‘one-size-fits-all’ solution in any area of the law. Every case requires a tailored approach and you deserve a solicitor who understands this.
Outstanding customer service and care
Our excellent reputation is built on our exceptional level of client care.
Every case is handled with the highest level of respect and many of our clients go on to recommend us after building an invaluable relationship with our solicitors.
Transparent fees and processes
Transparency is very important to us. We promise to provide you with total Transparencyrency on fees, so you know exactly what you are paying for. We’ll also make sure you’re kept updated on the progress of your case every step of the way.
What our clients are saying about us
Very pleased with how fast my claim was settled. Very nice people always at the end of the phone when i wanted to ask questions on my.claim. would deffo use this company again. Matthew was brill very friendly and reliable.
Very pleased with the service I have received, communication has been maintained throughout. Happy with the outcome of my case.
It's always been a pleasant experience using their services. I felt highly comfortable and confident whenever they dealt with my cases in terms of correspondence, communication and performance. I highly regard their services.
Starting the process couldn’t be more simple!
- Contact us Get in touch however suits you best and arrange a consulation with one of our solicitors
- Meet an expert You’ll meet the expert solicitor assigned to your case and discuss all the necessary details
- Authorise Once we’ve got all the details of your case and you’re happy to proceed, just give us the go-ahead
- We get to work It’s time for us to get to work! We’ll set up your file on our system and get to work right away
Get in touch
Let us know how AWH Solicitors can help you by providing us with your details in the form below.
Please let us know when you want to be contacted so we can get in touch with you at a time that suits you best.