Claiming Compensation for Disrepair in Social Housing
Informing your landlord about disrepair
Your home should be somewhere you can relax and feel comfortable. It should provide security for you and your family, and you should be able to rely on your landlord to maintain your home and make repairs. If your landlord is refusing to make repairs to your home, it can be an incredibly frustrating and disruptive time for your family.
It can also have serious consequences for your health and wellbeing, especially if you live with children, elderly residents, or vulnerable adults. If this is happening to you, you might feel powerless, but you don’t have to.
What to do when your social housing is in disrepair
If your landlord has repeatedly ignored your concerns, we may be able to help you make a claim. It is really important that you know your rights as a social tenant. Disrepair in social housing is common, and you are entitled to take legal action if it isn’t dealt with promptly and adequately.
A disrepair claim will cover the costs of any repairs which need doing in the property, as well as getting you compensated for your landlord’s misconduct and how it has affected you.
Disrepair in social housing
We understand that it’s not always easy to know how to proceed with a housing disrepair claim. Here we’ve outlined everything you need to know about your housing association’s repair obligations and your right to claim compensation.
When you and your landlord sign your social housing contract, you are both legally agreeing to keep the property in the required conditions for healthy living.
You are protected by law if the landlord doesn’t uphold their responsibilities. If your property no longer meets the required standard it is said to have fallen into ‘disrepair’. Your house is in a state of disrepair if you don’t have:
- A structurally sound building to live in which is safe and well maintained
- Well-functioning drains, sinks and baths, and toilets
- Unobstructed gutters
- Access to water, electricity, and gas – including an adequate heating system
- A damp-free and mould-free house
- A property free from pests
These are just some of the issues that can be considered a sign of disrepair. We have a lot of experience with housing disrepair claims. Here at AWH, each case is pursued with the same dedication and respect by our specialist legal team.
We understand that living in a property which has not been looked after properly by your social housing association can have a negative impact on your life. It may make you physically or mentally ill, as well as having the same effect on your family.
That’s why we want to help bring the people responsible for your suffering to justice, and help you get compensated so that you can look forward to a brighter future.
If you receive compensation from a disrepair claim against your social landlord, the exact amount will be calculated by looking at a number of factors. These include:
- The type and amount of damage to the property
- Cost of repairs
- Cost of secondary accommodation, if you have had to move out
- Inconvenience caused
- Additional costs resulting from disrepair
In some of the most severe cases disrepair can have a harmful effect on your health and well-being. If this happens, the compensation sum will also include:
- Emotional trauma
- Healthcare costs
- Loss of income if you have been unable to work due to illness or taking care of a loved one because of the state of disrepair
You should never be in a position where you are needlessly suffering in your home. If your social housing landlord has neglected their duties, we want to make sure you get the compensation you deserve.
Specialist advice and guidance for social housing tenants
We believe that everyone deserves to feel safe and secure in their home. When your safety is endangered because repairs haven’t been made, you have a right to claim compensation.
Our team of dedicated social housing solicitors have a lot of experience in fighting for the rights of social housing tenants. We know that making a claim against your landlord can be unsettling and nerve-wracking, so we promise to be there every step of the way. We’ll give you all the advice you need, in straightforward, jargon-free way.
Helping you claim compensation
When you make a disrepair in social housing claim, we promise to give you the respect that your landlord hasn’t.
Our priority is your health and wellbeing, so we’ll fight to get you the result you need to get your life back on track.
You deserve to live in a safe and comfortable home. Get in touch to learn how we can help you make a social housing disrepair claim.
Our Promise to You
Friendly, personal legal services
We promise that our approachable solicitors will provide you with a genuinely personal service that puts your needs first. Our team of experts are always on hand to give you support when you need it.
Award-winning service in our fields of expertise
We pride ourselves in offering the highest standards of service across each of our legal departments. Regardless of your situation, we promise to provide you with the very best legal advice.
Advice tailored to your needs
We promise to listen to your needs and offer the right guidance for your situation.
There is no ‘one-size-fits-all’ solution in any area of the law. Every case requires a tailored approach and you deserve a solicitor who understands this.
Outstanding customer service and care
Our excellent reputation is built on our exceptional level of client care.
Every case is handled with the highest level of respect and many of our clients go on to recommend us after building an invaluable relationship with our solicitors.
Transparent fees and processes
Transparency is very important to us. We promise to provide you with total Transparencyrency on fees, so you know exactly what you are paying for. We’ll also make sure you’re kept updated on the progress of your case every step of the way.
What our clients are saying about us
Very pleased with how fast my claim was settled. Very nice people always at the end of the phone when i wanted to ask questions on my.claim. would deffo use this company again. Matthew was brill very friendly and reliable.
Very pleased with the service I have received, communication has been maintained throughout. Happy with the outcome of my case.
It's always been a pleasant experience using their services. I felt highly comfortable and confident whenever they dealt with my cases in terms of correspondence, communication and performance. I highly regard their services.
Starting the process couldn’t be more simple!
- Contact us Get in touch however suits you best and arrange a consulation with one of our solicitors
- Meet an expert You’ll meet the expert solicitor assigned to your case and discuss all the necessary details
- Authorise Once we’ve got all the details of your case and you’re happy to proceed, just give us the go-ahead
- We get to work It’s time for us to get to work! We’ll set up your file on our system and get to work right away
Get in touch
Let us know how AWH Solicitors can help you by providing us with your details in the form below.
Please let us know when you want to be contacted so we can get in touch with you at a time that suits you best.