Occupiers liability claims

If you are injured or made ill as the result of poorly maintained private property or land, you can make an occupiers liability claim. Our solicitors are on hand to guide you through the process from start to finish, helping you claim the compensation you deserve.

It doesn’t matter if you were walking through a supermarket, taking the stairs at the swimming pool, running through a park, visiting an art gallery or using a lift at a sports complex. When you are on private property, the owner – or ‘occupier’ – has a duty of care. If there’s clear proof that they have failed in that duty, and you were injured as a result, you can claim compensation.

Did you suffer from a personal injury on private premises?

At best, such an injury will be an inconvenience. At worst, it could have a life-altering impact on you and your loved ones.

If you find yourself injured as a result of poorly maintained privately owned land or property, taking legal advice and legal action might seem a little daunting.

We understand you can feel uncomfortable taking the first step towards claiming your compensation. Especially after the distress you have already experienced from your injury.

That is why we handle each case with the greatest dedication and care, treating each of our clients with the respect and dignity they deserve.

Making an occupiers liability claim

If you have incurred an injury or illness as a visitor to a privately owned and managed property due to a lack of care or maintenance of safety standards, you may be entitled to make an occupiers liability claim.

Owners of private property accessible to the public have a duty to keep you safe while you are visiting the premises. This is covered under the Occupiers Liability Act 1957.

The legislation is set out to help to protect people visiting private property.

Understanding the Occupiers Liability Act 1957

Like any legal document, the Occupiers Liability Act has specific terms. When it refers to the ‘occupier’, it means the person in control of the premises. A ‘visitor’ is anyone entitled to be on the property while a ‘trespasser’ is anyone not entitled to be on the property.

The Act outlines the duty of care that an occupier owes to visitors of their ‘premises’. If the occupier has been negligent in ensuring the maintenance and safety standards, they are in breach of the Occupiers Liability Act 1957.

When we speak of ‘the premises’ belonging to the occupier in this context, it incorporates not only land and buildings but also mobile structures, so any aircraft, vehicle or vessel.

Accidents in transit

You may also have the right to make an occupier’s liability claim if you are involved in an accident in transit. This includes situations such as flying for business, sailing for your summer holiday or driving in a rental car.

Protection of trespassers

Since the Occupiers Liability Act 1957, a revised 1984 Act was agreed which recognised that the occupier also owes a duty of care towards trespassers – those who are unlawfully on their premises.

Examples of claims our solicitors have handled

There are a number of claims which can be made following the introduction of the Occupiers Liability Act. Some examples of such claims are:

  • Stairs or a ramp leading to a building that was not de-iced, causing a fall
  • A supermarket failing to place a wet floor sign causing slippage and injury
  • Injury caused by falling objects of poorly structured shelves
  • A fall from faulty play area equipment
  • A hire car malfunction causing a crash

Why you should claim compensation

From our extensive experience with occupiers liability claims we can truly understand the impact that injury and illness can have on a person, their family and their livelihood.

The physical damage doesn’t just lead to time off work and medical costs. It can manifest as emotional damage too – particularly in cases where the injury is irreversible.

Dedicated solicitors

Whatever your story, we can promise a secure, sensitive, and supportive legal process. A process driven by our determination to see you win the compensation you deserve.

Our dedicated team of experienced personal injury lawyers work on a no-win, no-fee basis, meaning you can forget about the financial stress.

Full transparency

Our transparent approach allows you to be as involved as you wish, though we will always keep you up to date with important information.

To learn more about how our team at AWH Solicitors make sure that you are awarded the compensation that you deserve, please get in touch.

Our success with occupiers’ liability claims

We have a wealth of experience supporting clients through successful occupiers liability claims. We support clients through every step of the legal journey and work hard to ensure their claim process causes as little disruption as possible.

Starting the process couldn’t be more simple!

  • Contact us Contact us Get in touch however suits you best and arrange a consulation with one of our solicitors
  • Meet an expert Meet an expert You’ll meet the expert solicitor assigned to your case and discuss all the necessary details
  • Authorise Authorise Once we’ve got all the details of your case and you’re happy to proceed, just give us the go-ahead
  • We get to work We get to work It’s time for us to get to work! We’ll set up your file on our system and get to work right away
We’re with you, every step of the way

What our clients are saying about us

We received an average 9.1 out 10 based on 249 reviews.

Very efficient firm. You have handled my case’s impeccably. My advisor, Charlotte, has been 100% professional and efficient.

Client Satisfaction Survey

Excellent service provided by Cathryn and Shayheda from immigration very helpful and understanding. Kept me informed throught the whole process and made it simple as possible. Would highly recommend for immigration matters.


A++ thank you Matthew. Everything dealt with professionally. Pleasant to deal with. Everything explained to me and regular updates. Would and have highly recommended AWH and then of course Mr H.


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