Product liability claims

Buying a defective product can be frustrating and disappointing. But when a defective product causes injury to you or a loved one, it can be devastating and life-changing. Our expert solicitors can help you claim for injuries caused by a defective product, and make sure that with your product liability claim you get the compensation you deserve.

Injury caused by a defective product isn’t something that we can expect or prepare for. We also can’t prepare for the costs of treatment and care, time off work, emotional distress, or any changes in lifestyle that injuries could force upon you. In these situations compensation from a product liability claim can make all the difference in getting your life back.

Our personal injury solicitors can help you get started with your personal injury claims process today. 


Defective Products


Starting a product liability compensation claim

How to claim compensation for injuries from defective products

Understanding product liability claims and researching your legal rights where defective products are concerned is generally not a priority when you need to focus on your wellbeing.

We understand that, and are here to help you. Our personal injury lawyers will see to it that you get the legal support and compensation you deserve. We’ll take away the work and hassle so you can focus on your recovery.

The Consumer Protection Act 1987

It doesn’t matter how complex or simple a product is. If we use it as instructed, we should be entirely safe and so should the people around us.

Your right to safety as a consumer is written into law. Product liability law is the foundation of any product liability claim you might make for an injury caused by a faulty product.

The Consumer Protection Act 1987 states that any person who is injured by a defective product can claim and recover compensation for the costs they incur.

It is the manufacturer’s duty to warn their customers of any potential risks and hazards.

Where the manufacturer has found a defect in a product which has already made it to market, the manufacturer must recall that product to avoid injuries in the future. If this hasn’t happened, you might be able to start the product liability claims process.

Types of injuries

There are hundreds of thousands of new products making it to market each year in addition to the millions which are already being sold. Many of these products come with their own set of hazards and instructions which should always be clearly outlined.

Any product which is defective has the potential to cause serious injury. The following situations show where a defective product claim could be made:

  • Unsafe electrical equipment causing fire, burns, or electric shock such as washers, toasters and hair curlers
  • Contaminated food leading to food poisoning
  • Poorly designed mechanical products trapping fingers, such as exercise machines
  • Contaminated cosmetics causing skin damage
  • Unsafe medical equipment, drugs, replacements, or implants

If your particular injury or type of defective product is not listed above, please don’t think you can’t make a product liability claim. Just give our team a call and a friendly personal injury solicitor will be able to let you know what your legal options are.

What does compensation cover?

The compensation that you might get after making a defective product claim will depend on a number of factors.

In calculating the total, consideration will be given to:

  • The extent of your physical or psychological damage
  • The cost of care and support services since the accident
  • Your loss of earnings from time off work
  • Any future loss of income
  • Costs for any home or car adaptations
  • Changes to working ability – can you continue with your job as normal?
  • Damage to your property as a result of the defective product e.g. fire damage

Starting the Product Liability Claims Process

No win, no fee solicitors for defective product claims

As we offer all our personal injury services on a no win, no fee basis, with full transparency on all costs, you won’t have to worry about your financial situation.

Product liability compensation can’t change what’s happened, but it can cover the cost of your treatment, recovery, and any damages or alterations you need to make to your property.

With our solicitors by your side you can get as much of your normal life back as possible.

We are driven to deliver the compensation that you deserve while supporting you all the way through your legal proceedings.

Helping a friend or family member make a claim

You may also be eligible to make a claim on behalf of a close friend or family member if they have been the victim of injury by a faulty product.

We know how difficult it is to see the suffering of a loved one. That’s why our team approach each product liability claim with the sensitivity and dedication that you deserve.

Get in touch to learn if you can make a defective product claim for yourself, a friend or family member.

Get in touch