Nikki Keenan

Litigation Executive

Personal details

Full Name:
Nikki Keenan
Job Title:
Litigation Executive
Personal Injury
  • Our Lady of Mount Carmel RC High School
  • Pendleton Sixth Form College
  • 8 GCSEs
  • Distinction in The Royal Society of Arts Levels 1, 2 & 3
Additional qualifications:
Qualified Holistic Therapist


  • Personal Injury
  • Criminal Injury Claims


I handle claims from start to finish. I deal with a range of tasks such as:

  • Taking initial instructions from the prospective claimant
  • Arranging the medical appointments together with any treatment required
  • Obtaining any further reports should these be requested
  • Collating supporting documentation in relation to the claimant’s special damages
  • Valuing the claim in relation to what it is worth
  • Advising the claimant as to the potential settlement that could be obtained
  • Negotiating settlement with the third party insurers

I also advise the claimant throughout the litigation process, negotiate with defendant solicitors, up to and including the final disposal hearing or trial, and instructing counsel to attend any final hearing/trial.

I am familiar and confident in working in accordance with the civil procedure rules.

When the Ministry of Justice portal process launched back in April 2010 I moved into the new portal team to develop a system which worked well on a day to day basis in order to move claims quickly.

I played a key role in setting up and fine tuning the procedures to ensure that claims could be dealt with effectively, efficiently and profitably within the new rules.

I have dealt with claims from initial instruction to final hearing. At any one time I can have in excess of 300 cases. I have also become adept at seizing opportunities to remove claims legitimately from the portal.


What aspects of your job do you enjoy the most?
I thoroughly enjoy all areas of my job.
Why did you choose a career in the legal sector?
I did not initially choose the legal sector as a career, but by happy accident I fell into it and grew into the position.

Personal interests

  • Salford Red Devils Rugby League
  • Manchester City Football Club
  • Walking my 3 dogs
  • Hiking
  • Reading

Read what other clients have said about working with Nikki:

  • 5 Stars

    I am so very much satisfy with the Service i received. my claims was treated with urgency and i received more than i had expected. and good Communication.JD

Our Promise to You

  • Friendly, personal legal services Friendly, personal legal services

    We promise that our approachable solicitors will provide you with a genuinely personal service that puts your needs first. Our team of experts are always on hand to give you support when you need it.

  • Award-winning service in our fields of expertise Award-winning service in our fields of expertise

    We pride ourselves in offering the highest standards of service across each of our legal departments. Regardless of your situation, we promise to provide you with the very best legal advice.

  • Advice tailored to your needs Advice tailored to your needs

    We promise to listen to your needs and offer the right guidance for your situation.

    There is no ‘one-size-fits-all’ solution in any area of the law. Every case requires a tailored approach and you deserve a solicitor who understands this.

  • Outstanding customer service and care Outstanding customer service and care

    Our excellent reputation is built on our exceptional level of client care.

    Every case is handled with the highest level of respect and many of our clients go on to recommend us after building an invaluable relationship with our solicitors.

  • Transparent fees and processes Transparent fees and processes

    Transparency is very important to us. We promise to provide you with total Transparencyrency on fees, so you know exactly what you are paying for. We’ll also make sure you’re kept updated on the progress of your case every step of the way.

  • Approachable and friendly solicitors