Find out what Previous Clients Said About our Services

Every time we receive praise from one of our happy former clients we are reminded why the exceptional customer service we offer is so important.

Read more about how the clients before you described their experience winning their case with the help of our solicitors.

  • Efficient and great communication

    I can really recommend Saba Khan, she made the process a pleasure and turned our sale and purchase around in four weeks, efficient and great communication.Sandra H, Trustpilot
  • Fantastic solicitors would highly recommend!

    Fantastic solicitors would highly recommend!

    Mr Phoenix dealt with my case in a highly professional manner, the communication was constant which eased my mind through the stressful time!

  • Huge thank you for your representation

    Robin Phoenix represented me with a 'totting' up of points issue at Preston Magistrates Court on the 11th March 2020. Robin was highly recommended to me by a good friend. I must say from the first moment I met Robin his whole approach and professionalism has been second to none.

    I met with Robin on a few occasions before the date in Court. During those meetings I was grilled by Robin and we discussed our approach to the case and how we would hopefully prove 'exceptional hardship' to the Magistrates.

    Robin took a great deal of time to understand the situation of exceptional hardship and was completely honest and transparent about my chances and the potential outcomes, he also gave very clear and concise instructions on what I needed to do to help him prepare to represent me to the best of his abilities.

    On the day in Court Robin presented my case exceptionally well and also made me feel completely at ease in a situation I have never been in before (and hopefully never will again).

    The outcome was a positive one, and I genuinely feel without Robin's vast experience in this field, his approachable but highly professional style and advice, the outcome would have been very different.

    I would strongly recommend Robin and his services to anybody in a similar situation, and whilst I would without doubt use him again, I really hope I won't have to....

    Dean, Email
  • Excellent Service

    I would like to thank Robin Phoenix for his help, advice and support throughout my ordeal. He helped me through a difficult period and treated me as a human being rather than a client. Great service and very affordable costs. Many thanks to all in the team.Mr Waite, Online
  • You have handled my case’s impeccably

    Very efficient firm. You have handled my case’s impeccably. My advisor, Charlotte, has been 100% professional and efficient. Anonymous, Client Satisfaction Survey
  • Craig Johnson kept me informed and advised

    You were the third solicitor firm who handled my claim. Things were going at a pedantic rate but your file handles Craig Johnson kept me informed and advised me whenever! The claim took over 3 years from start to finish but Craig worked on it in good time. Anonymous, Client Satisfaction Survey
  • She showed me empathy and always went the extra mile.

    She saw to every little detail and made sure I was reassured every step of the way. She showed me empathy and always went the extra mile. Anonymous, Client Satisfaction Survey
  • I have had excellent service

    I have had excellent service. Always very helpful, thank you. Anonymous, Client Satisfaction Survey
  • Many thanks to Stacy

    Many thanks to Stacy and everyone else at AWH for their hard work. Anonymous, Client Satisfaction Survey

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The reviews displayed on this page are selected from these review sites. We favour reviews with a clear explanation of the customer service the client has experienced and the outcome of their case.

If you wish to leave us your review you can either email us or post your review in any of the above locations.

We always want to hear what our clients have to say about our services, good or bad. We actively monitor reviews and use these for analysing and optimising of our services, so your voice won't be left unheard.

Any general comments or queries can be sent to us through the contact form at the bottom of the page, by email to or by phone on 0800 999 2220.

Case Studies

For a more in depth view of how our solicitors have helped clients in the past you can have a look at our case studies. We have clearly summarised each case in easy to understand steps to give you a good overview of how we work.

Our service pages will give you a clear explanation of what exact services we offer and what each service entails, while our articles page will keep you up to date on the latest news regarding the fields of law our solicitors specialise in.